Last Updated: [Insert Date]
Welcome to Urban Trendy Wear! These Terms and Conditions outline the rules and regulations for using our website (urbantrendywear.com) and purchasing our trendy fashion products for the whole family.
By accessing this website and making a purchase, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.
1. Website Use
1.1 Eligibility
You must be at least 18 years old or have parental consent to make purchases on our site. By using our services, you confirm you meet these requirements.
1.2 Account Responsibility
If you create an account, you are responsible for maintaining its confidentiality and all activities under your account.
1.3 Prohibited Activities
You agree not to:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper working of our website
- Use any automated means to access our site without permission
2. Products and Services
2.1 Product Descriptions
We strive to accurately display our trendy fashion items for babies, kids, men, and women. However, colors may vary slightly due to monitor settings.
2.2 Product Availability
All orders are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
2.3 Age-Specific Collections
Our products are carefully categorized by age groups (0-2, 2-7, 8-16) to help you find appropriate styles for your family members.
Style Tip!
Check our product measurement charts before ordering to ensure the perfect fit for you or your little ones!
3. Orders and Payments
3.1 Order Acceptance
Your order represents an offer to purchase which we accept when we send you an order confirmation email.
3.2 Pricing
All prices are in USD and subject to change without notice. We are not responsible for typographical errors.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge your selected payment method for the total order amount.
3.4 Sales Tax
Applicable sales tax will be added to your order total where required by law.
4. Shipping Policy
4.1 Processing Time
We typically process orders within 1-2 business days (excluding weekends and holidays).
4.2 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Shipped via DHL or FedEx, delivered within 10-15 business days
- Free Shipping: For orders over $50, shipped via EMS, delivered within 15-25 business days
4.3 International Shipping
We ship worldwide except some Asian countries and remote regions. International customers are responsible for any customs duties, taxes, or fees.
Note: Delivery times may vary for international orders and during peak seasons.
5. Returns and Exchanges
5.1 Return Policy
We accept returns of most items within 15 days of delivery. Items must be unworn, with tags attached, and in original packaging.
5.2 Non-Returnable Items
The following cannot be returned:
- All jewellery items (men’s and women’s)
- Final sale items
- Used or damaged items
5.3 Return Process
- Email [email protected] within 15 days to initiate return
- Wait for Return Authorization Number (RAN)
- Package items securely with original packaging
- Ship to our Austin facility using trackable method
5.4 Refunds
Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable.
5.5 Exchanges
We’re happy to exchange items that meet return conditions. We’ll cover shipping costs for replacement items.
6. Intellectual Property
All content on this site (logos, text, graphics) is our property or licensed to us and protected by copyright laws. You may not use our content without written permission.
7. Limitation of Liability
Urban Trendy Wear shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
8. Privacy Policy
Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.
9. Changes to Terms
We may update these terms periodically. The current version will always be posted on our website.
10. Contact Us
For questions about these Terms and Conditions, please contact us at:
Urban Trendy Wear1707 Bubby Drive
Austin, TX 78759
United States
Email: [email protected]
